UK 2 Africa Exports Ltd
Effective Date: 13 June 2025

At UK 2 Africa Exports, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services or interact with our website.

1. Who We Are
UK 2 Africa Exports Ltd is a UK-based shipping and logistics company that provides vehicle, parcel, and equipment export services from the UK to Southern Africa.

Company Name: UK 2 Africa Exports Ltd

Email: info@uk2africaexports.com

Phone: +44 [Insert Number]

2. Information We Collect
We collect and process the following types of data:

Personal Information: Full name, email address, phone number, postal address, passport/ID details, and business registration (for companies)

Booking & Shipment Details: Vehicle details, parcel descriptions, invoice/payment information, delivery addresses

Website Use: IP address, browser type, pages visited (via cookies and analytics)

3. How We Use Your Data
We use your information to:

Process and manage your bookings

Communicate with you regarding your shipment

Issue invoices and process payments

Provide customer support

Comply with legal obligations (e.g., customs clearance, anti-fraud checks)

Improve our website and services

We do not sell or rent your personal data to third parties.

4. Data Sharing
We may share your data with:

Shipping agents and transport providers

Customs and regulatory authorities

Payment processors (e.g., Stripe, PayPal)

IT and hosting service providers
All third parties are required to respect the security of your data and to treat it in accordance with the law.

5. Legal Basis for Processing
We only process your personal data when we have a legal basis to do so, including:

To fulfill a contract (e.g., your shipping request)

To comply with legal obligations

With your consent (e.g., newsletter sign-up)

For our legitimate interests (e.g., fraud prevention, service improvement)

6. Data Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. Data Retention
We retain your personal data for as long as necessary to:

Fulfill the purposes outlined above

Comply with legal and tax obligations

Resolve disputes and enforce agreements

8. Your Rights
You have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete data

Request erasure of your data (“right to be forgotten”)

Object to or restrict certain types of processing

Withdraw consent at any time (where applicable)

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, email: privacy@uk2africaexports.com

9. Cookies & Website Analytics
Our website uses cookies to improve user experience and collect anonymous traffic data. You can control cookie preferences in your browser settings.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact
UK 2 Africa Exports Ltd
privacy@uk2africaexports.com
+44 7824 062365

128
City Road
London
Greater London
EC1V 2NX
United Kingdom